My main goal is to take care of the comfort of students living in the UL Dormitory no. 10.

I take care of the residents and I have direct contact with them at the reception. I give the all the information about the conditions of the accommodation. I am responsible for maintaining the flow of information as well as handling administrative issues related to customer service.

Some of my tasks :

-accepting reservations ;

-check-in ;

-charges ;

-issuing invoices ;

-drawing up daily documentation, financial reports ;

-telephone service ;

-correspondence processing (including electronic correspondence) ;

-taking care of courier parcels ;

-keeping records ;

-providing information of various types. :)